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The WaterWise Garden  

Refund Policy  

Refunds and Returns
Goods will not be accepted for return unless they are deemed to be faulty as a direct result of manufacture or inferior packaging, or are damaged in transit.

Please notify our Help Desk helpdesk@thewaterwisegarden.com within seven (7) days of  receipt of goods. We require the following information before a refund or return can be made -

• Order Number
• Full Name
• Email address
• Reason for wanting refund/return

Once this information has been received we can advise by return email the procedure for returning the goods.

Australia - returned goods must be received within 14 days of dispatch from The WaterWise Garden.
Outside Australia - goods to be returned on advice from The WaterWise Garden.

Refunds will be processed upon return of  goods to The WaterWise Garden.

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