| Refunds
and Returns
Goods will not be accepted for return unless they are deemed to be faulty as a
direct result of manufacture or inferior packaging, or are damaged in transit.
Please notify our Help Desk helpdesk@thewaterwisegarden.com within
seven (7) days of receipt of goods. We require the following information before a
refund or return can be made -
- Order Number
- Full Name
- Email address
- Reason for wanting refund/return
Once this information has been received we can advise by
return email the procedure for returning the goods.
Australia - returned goods must be received within
14 days of dispatch from The WaterWise Garden.
Outside Australia - goods to be returned on advice from The WaterWise Garden.
Refunds will be processed upon return of goods to The
WaterWise Garden.
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